Australian not-for-profit
Helping Australians stay safe online, and recover when things go wrong.
Scams, hacked accounts, lost photos, stolen identities: getting caught out online can happen to anyone, and finding honest help is hard. DSRA exists to give every Australian free, plain-English guidance on staying safe and getting back on their feet.
What we do
Plain-English education
Clear, calm, step-by-step guidance on everyday digital safety: spotting scams, securing accounts, protecting family photos and records, and knowing who to call when something goes wrong.
Recovery guidance
When an account is hacked or a scam has already landed, the first hours matter. We point people to the right official steps, in the right order: their bank, IDCARE, Scamwatch and ReportCyber.
No selling, ever
We are not a business and we have nothing to sell. Our information is free and independent, and it stays that way.
DSRA does not handle individual cases and does not give legal or financial advice. For an active emergency call 000; for cybercrime reports use ReportCyber; for identity theft support contact IDCARE.
Who we help
Everyday Australians. The parent who got a text from a number claiming to be their child. The retiree locked out of an email account holding twenty years of memories. Most digital safety information assumes you work in IT; we write ours for everyone else.
Our programs
TECH: Technology Education for Community Health
Our flagship program: a free library of plain-English digital-safety guides for Australians, covering scams, account security, device safety and recovery. The TECH website is being prepared now and will launch soon.
How to help
DSRA is young and small by design. We are not seeking donations from the public at this stage. The most valuable things you can offer are time and knowledge:
- Volunteer: help review guides for clarity, or share what happened to you so others can avoid it.
- Partner: community groups, libraries and seniors' organisations that want digital-safety material for their members are very welcome to reach out.
Governance & transparency
Digital Safety & Recovery Australia is an Australian not-for-profit founded in July 2026 (ABN 43 599 714 077, NSW). We are working toward registration as a charity with the Australian Charities and Not-for-profits Commission (ACNC), and this page will be updated when that registration is complete.
DSRA is founder-funded. Our website hosting and technical infrastructure are provided in-kind by Alien IT, acknowledged here in the interests of transparency. Sponsors have no influence over our guidance.
How to know it is really us
We never contact you first. We never ask you for money. We never offer to recover money or accounts for a fee. Anyone doing any of those things in our name is an impersonator: hang up, delete the message, and report it to Scamwatch.
Contact
Questions, volunteering, partnerships or corrections: send us a message and we will reply by email.